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Hospitality Supervision and Leadership Level 3 (eBook, ePUB)




Preis:
31.21 EUR*
(inkl. MWST zzgl. Versand - Preis kann jetzt höher sein!)
Versand:0.00 EUR Versandkostenfrei innerhalb von Deutschland
Partner:buecher.de
Hersteller:Hodder Education (Paskins, Patricia; Farrelly, Gary; Vasanthan, Ketharanathan; Foskett, David; Steele, Lindsay)
Stand:2015-08-04 03:50:33

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Produktbeschreibung

Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource. Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any supervisor working in the hospitality industry will need: from supporting, motivating and developing staff, to customer service skills, problem solving and controlling resources - Develops understanding of the assessment requirements with clear explanations of all criteria - Helps you to build your portfolio, with guidance on suitable evidence and activities that provide assessment opportunities - Prepares you for professional discussions and questioning with knowledge checks at the end of each unit to test your understanding


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